Dealing with a Union Environment: "There is no Spoon"

Matrix - The spoon
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"Do not try to bend the spoon...That is impossible. Instead, only try to realize the truth"
"What truth?"
"There is no spoon."
"There is no spoon?"
"Then you will see that it is not the spoon that bends, it is only yourself."

When dealing with a Union environment there are two types of organizations. The type that is wringing their hands and wondering what the Union will say about every decision they make and the type of organization that has won all of the policy battles and is actually managing their employees performance. This is what it is all about people. The more you pretend the Union does not exist the more you win. This is more for the line supervisor. Don't get me wrong, good Union reps will get you second guessing yourself all over the place, but that doesn't mean you roll over. Keep fighting the fight. Keep doing the right things for the right reasons. You have to drive the business and in the end they want that too.

All of the policy battles are just white noise. Policy is fine and it certainly makes it easy to make decisions on attendance and other such nonsense that should be taken care of already. But the real holy grail (the part that is in the management rights section of every contract), is the fact that you have the right to manage employee performance. The problem comes when you actually have to measure and have some sort of semi-objective means of evaluating that performance. But seriously, why else are we here?

I will tell you right now, you have no idea how many organizations have not made the leap to actual performance management. They are stuck just trying to get people to show up to work or complying with some other kind of basic policy. If you are doing this type of thing you are failing. That stuff should all be black and white. The real work starts when you raise the bar and say "Who is doing a good job and who is not." That is when your talent level really starts improving and that is something that, as long as you can back it up, the union has absolutely no say over.

"There is no spoon"